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Knowledge Base Category: Account

Categories

  • Account
    • I have more questions. How can I reach you?
    • Can I delete my account?
    • What does one design test count as?
    • Do credits reset every month?
    • How can I manage seats on my team?
  • Features
    • How are the heatmaps generated by AI?
    • What is an AI-generated attention heatmap?
    • How do I interpret the Clarity benchmark?
    • What is the difference between Areas of Interest and Percentage of Attention?
    • What is Alexa Rank and its Value?
  • Functionality
    • Can I get separate heatmaps for different demographic groups?
    • Does Attention Insight provide design recommendations?
    • Can I analyze more than one image or URL at a time?
    • Can I analyze mobile designs?
    • Why does Attention Insight analyze a website above the fold when you load a URL?
  • Getting Started
    • How to interpret the first analyses?
    • How to compare two designs?
    • Should I capture a URL or upload an image?
    • How to share projects with a team?
    • How to share analysis with a client?
  • Plugins
    • How to install Photoshop plugin?
    • How to generate heatmap using Photoshop plugin?
    • How to install Sketch plugin?
    • How to generate heatmap using Sketch plugin?
    • How to install Figma plugin?
  • Use cases
    • How can it help my CRO?
    • What are the use cases of Attention Insight?

I have more questions. How can I reach you?

Contact us using the Intercom pop-up at the bottom of your screen or send us an email at [email protected] . We will be glad to answer all of your

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Can I delete my account?

Yes, this option is available for every user. To delete your account within the platform, launch the Attention Insight app on and click on the profile icon at

Continue Reading

What does one design test count as?

One design test consists of either capturing a URL or uploading an image file. Anytime you use Chrome Extension, Figma, Sketch or Adobe Xd plugins, it also

Continue Reading

Do credits reset every month?

Yes, credits do reset every month. However, the remaining credits from the previous month do not transfer to the following

Continue Reading

How can I manage seats on my team?

To assign a seat, launch the Attention Insight app on your computer and click on the profile icon at the top-right corner of the screen. Then, go to your

Continue Reading

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